Last updated: 23 February 2024

Privacy Policy

Vinyl Group Ltd and Vinyl Group Operations Pty Ltd

Commitment to Privacy

Vinyl Group Ltd (“Vinyl”) (ACN: 004 523 782) and its related entities, including but not limited to, Vinyl Group Operations Pty Ltd (“VGO”) (ACN 605 344 054) are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws.

This document sets out our policies for managing your personal information and is referred to as our “Privacy Policy”.

In this Privacy Policy, “Jaxsta”, “we”, “us” and “our” refers to Vinyl Group and/or VGO and “you“ refers to any individual about whom we collect personal information.

This Privacy Policy applies to all personal information collected by us, or submitted to us, whether offline or online, including any name, profile information, skills, image (including, in each case, photographs and other images), work history, location or other personal information collected or submitted through our website www.jaxsta.com, through our official social media channel pages which we control (such as our Facebook, Twitter (X), Instagram and LinkedIn pages), and through email messages that we may send to you or receive from you, as well as in administering and managing relationships with our stakeholders and licensees and licensors.

We understand that you care about how your Personal Information is used and shared, and we take your privacy seriously. This Privacy Policy describes how we collect, use, share, and safeguard your Personal Information when you access the Jaxsta website(s), mobile application(s), and any other linked pages, features, content, or platform services offered from time to time by Jaxsta in connection therewith (collectively, the “Service”), or otherwise interact with us. This policy does not apply to the practices of companies that Jaxsta does not own or control, or to individuals that Jaxsta does not employ or manage.

By accessing or using our Service(s), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

We reserve the right to amend this Privacy Policy at any time by posting the amended terms on the Service. If we make material changes to this policy, we will notify you by means of a notice on our announcements board and/or other means so that you access and review the changes. If you object to any changes, you may close your account. By continuing to use the Service after notice of changes has been sent to you or published on the Service, you are deemed to have consented to the changes.

About Vinyl Group and Vinyl Group Operations Pty Ltd and Jaxsta

Vinyl Group Ltd is an Australian public company that operates a number of businesses in the music, retail and media industries.

Vinyl Group Operations Pty Ltd is an Australian company and subsidiary of Vinyl Group Ltd.

Jaxsta is a business unit owned by Vinyl Group and operated operated by Vinyl Group Operations Pty Ltd that uses technology to meet the need for authenticated music credits information.

The Jaxsta platform collates and authenticates data from major and independent record labels, publishers, royalty agencies and industry associations and other reliable sources and publishes it online, making it a trusted source of official music information. The core Jaxsta platform is located at jaxsta.com and is live.

Definitions

“Personal Information” means information that can be associated with a specific person and can be used to identify that person and includes your Information. Information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user is not personal information.

“Processing” means any operation or set of operations which is performed on personal information or on sets of personal information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Related Entity” means any Parent or Subsidiary of Vinyl Group or VGO and any business, corporation, partnership, limited liability company or other entity in which Vinyl Group or VGO or a Parent or a Subsidiary of Vinyl Group or VGO holds a substantial ownership interest, directly or indirectly.

How and why do we collect and use your personal information?

We collect personal information reasonably necessary to carry out our business, to assess and manage our members', subscribers' and customers' needs, and provide our services to those groups. We may also collect information to fulfill administrative functions associated with these services, for example, billing, entering into contracts with you and/or third parties and managing member, subscriber and other business relationships. We also collect personal information to administer and manage relationships with our shareholders. We may allow shareholders and other visitors to our website to sign up for alerts and otherwise communicate with us.

Our principal purpose in collecting, using and storing your personal information is to provide you with access to and use of our services and those of related entities in a personalised, safe and efficient manner. You consent to us collecting, using, storing and sharing your personal information to enable us and related entities to provide services to you and fulfil obligations under a membership or subscription agreement and/or any other contract you may have with us or a related entity;

  • to provide information about our services or services of companies related to us and/or special offers to users;
  • to obtain opinions or comments about services from users;
  • to record statistical data for marketing analysis from users;
  • managing, planning, advertising and administering programs, events, competitions and performances;
  • managing our relationship with you if you are a data supplier, user, business partner or shareholder;
  • researching, developing and expanding our services and those of related entities;
  • informing you or others of our activities, events and services and those of related entities;
  • to operate, evaluate and improve our business and the business of companies related to us, including developing new products and services; managing our communications; determining the effectiveness of, and optimizing the content you see; analysing our products, services, website(s), mobile application(s), and any other digital assets and those of related entities; facilitating the functionality of our website(s), mobile application(s), and any other digital assets and those of related entities;
  • to facilitate recruitment processes; and
  • to respond to reasonable and lawful requests for information, general enquiries and complaints.

We generally collect personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:

our affiliated and related companies; and
third party suppliers and contractors who assist us to operate our business.
We also collect and use personal information for market research purposes and to innovate our delivery of services.

ou agree we have a legitimate interest in using your information in the ways listed above. In some cases, it will be lawful for us to collect and use your personal information, for example where it is necessary as part of our, or a third party's, statutory or public functions or because the law permits or requires us to.

What information do we collect about you?

Members and prospective members

When you enquire about our platform and/or services or when you subscribe to or become a member of our platforms, a record is may be made which includes your personal information.

The type of personal information that we collect or you provide will vary depending on the circumstances and the kind of service that you request from us, but will typically include:

  • your name, email, images, postal address and other contact details;
  • your professional details and details about your affiliations with creators, artists, music professionals, managers or music companies;
  • details regarding your work history and skills;
  • your login details and passwords which you use to access your account with us as well as your online interactions with us;
  • details of the services (such as membership or subscriber options) you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those services and to respond to your enquiries;
  • any additional information relating to you that you provide to us directly through our websites or by other means such as over the phone, via email or in person; and
  • any additional information, images you provide to us, or authorize us to collect, as part of your interaction, membership or subscription with us.

Prospective employees/applicants

We collect personal information when recruiting personnel, such as your name, title, date of birth, gender, contact details, qualifications and work history (including references and other information included in a CV or cover letter as part of the application process). Generally, we will collect this information directly from you.

We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions.

We may also collect relevant information from third party sources such as LinkedIn and other professional websites.

Other individuals

We may collect personal information about other individuals who are not our members or subscribers. This includes members of the public who participate in events we are involved with; individual service providers and contractors to us; and other individuals who interact with us on a commercial basis. The kinds of personal information we collect will depend on the capacity in which you are dealing with us. Generally, it would include your name, contact details, and information regarding our interactions and transactions with you.

If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.

Shareholders

We (or a share registry provider we may engage) may also collect information to maintain shareholder information in accordance with Australian Securities Exchange (ASX) requirements, such as:

  • the name of the individual shareholder and any trustee (if applicable);
  • personal details relating to any power of attorney (e.g. the attorney's name, address, occupation, date of birth and phone number);
  • bank account details; and
  • your Securityholder Reference Number or Holder Identification Number.

When we collect personal information from shareholders, we may also use and disclose it for other reasons related to your shareholding, such as identity verification, providing shareholder services, sending you correspondence and documents and responding to complaints and enquiries. We may also use your information to market our products and services, such as exclusive shareholder offers, to you.

Visitors to our website

The way in which we manage the personal information of visitors to our website(s) is explained below.

What happens if you don't provide your personal information?

You may visit our website (www.jaxsta.com) or websites of related entities without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry / logging into our online membership platform), any personal information you provide to us will be managed in accordance with this Privacy Policy.

Our websites may contain links to third-party websites. We are not responsible for the content or privacy practices of websites that are linked to our website(s), and we encourage you to carefully read the privacy policy of any third-party website you visit.

Our Cookies Policy

What is a cookie?

Our websites use cookies. A 'cookie' is a small file stored on your computer's browser, which assists in managing customized settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, the pages you have accessed on our website and on third-party websites.

While the cookie may identify your computer, it should not identify you unless you are registered with our website (for example, because you are a member and subscribe to our website) or logged in using your social media profile. In that case, the cookie will be linked to your profile so that we can identify you and provide more relevant content.

Use of Cookies

  • We (or a third-party providing services to us) may use cookies, pixel tags, “flash cookies”, or other local storage provided by your browser or associated applications.
  • Cookies may be used to provide you with our range of services including to identify you as a user or member or subscriber of our service, to remember your preferences, customise and measure the effectiveness of the service and our promotions, for advertising and marketing purposes, to analyse your usage of the service, and for security purposes.
  • Cookies may collect and store your personal information. This Privacy Policy applies to personal information collected via cookies. You may adjust your internet browser to disable cookies. If Cookies are disabled, we may not be able to provide you with the full range of our services.
  • You also may encounter Cookies used by third parties and placed on certain pages of the service that we do not control and have not authorised (such as webpages created by another user). We are not responsible nor are we liable for the use of such Cookies.
  • The service may also include links to third party websites (including links created by users or members) and applications and advertising delivered to the service by third parties (Linked Sites). Organisations who operate Linked Sites may collect personal information including through the use of Cookies. We are not responsible nor liable for Linked Sites and recommends that you read the privacy policies of such Linked Sites before disclosing your personal information.

Why we use cookies

We use cookies to personalize your browsing experience (for example, by remembering your preferences and recognizing you as a repeat visitor to our website), and to track statistics about the usage of our websites. This allows us to better understand our users and improve the layout and functionality of our websites

The types of cookies we use

Specifically, we use the following cookies:

Strictly necessary cookies: are required for the operation of our website, such as cookies that enable you to log into secure areas of our website (for example, our membership platform).

Analytical/performance cookies: allow us to count the number of users and see how users move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information, subject to your choices and preferences, to make our website and any advertising displayed on it more relevant to your interests.

Third party/sharing cookies: are cookies that are set by a domain other than the one being visited by you. If you visit our website and a separate company sets a cookie through that website this is a third-party cookie. To try to bring you offers and advertisements that are of interest to you, we may have relationships with third party companies including Google, Adobe Analytics, Facebook, LinkedIn (Third Party Providers) that allow them to place cookies on our websites.

These Third-Party Providers may:

  • use Third Party Cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet;
  • compare de-identified information from us with information collected elsewhere on the internet; and
  • use that information to provide measurement services and target ads to you.

How long cookies will be stored on your device

Session cookies are temporary. They allow website operators to link the actions of a user during a browser session, the time period between a user opening a browser window and closing it. Once closed, the cookies are deleted. Persistent cookies remain on a user's device for the period of time specified in the cookie.

How you can manage your cookies

If you do not wish to receive any cookies (other than those which are strictly necessary) you may set your browser (such as Firefox, Google Chrome, Internet Explorer or Safari) to either prompt or refuse cookies. Please note that rejecting cookies may mean that not all the functions on our website(s) you visit will be available to you.

Some of the websites that let you control what information is collected about you are:

youronlinechoices.com.au

allaboutcookies.org

youronlinechoices.com/

If you do not wish to receive any cookies (other than those that are strictly necessary) you can use the settings in your browser to control how your browser deals with cookies (e.g. to either prompt or refuse cookies). However, in doing so, you may be unable to access certain pages or content on our website(s).

Can you deal with us anonymously?

We will provide you with the opportunity of remaining anonymous or using a pseudonym in your dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for us to deal with you anonymously or pseudonymously on an on-going basis. If we do not collect personal information about you, you may be unable to utilize our services or participate in our events, programs or activities we manage or deliver.

How do we hold information?

We store information in paper-based files or in other electronic record-keeping methods in secure databases (including trusted third-party storage providers based in Australia and overseas). Personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorized access, modification or disclosure.

We maintain physical security over paper and electronic data stores. We also maintain computer and network security. For example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer systems.

Our website(s) does not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our website(s) are encouraged to exercise care in sending personal information via the internet.

How long will your personal information be kept by us?

We will only keep the personal information we collect about you for as long as is necessary for the purposes set out in this Privacy Policy or as required to comply with any legal obligations to which we are subject. The retention periods we apply take account of:

  • legal and regulatory requirements and guidance;
  • limitation periods that apply in respect of taking legal action;
  • our ability to defend ourselves against legal claims and complaints;
  • good practice; and
  • the operational requirements of our business.
  • We take steps to destroy or de-identify information that we no longer require or as required by an applicable law.

Do we use or disclose your personal information for direct marketing?

We may use or disclose your personal information for the purpose of informing you about our services and those of related entities, upcoming promotions and events, or other opportunities that may interest you or as otherwise permitted under applicable privacy laws.

This means under certain privacy laws we do not always need your consent to send you marketing communications, such as member updates. However, where consent is required under applicable privacy laws, we will ask for this consent separately and clearly. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below or using the opt-out functionality contained in the electronic message.

If you opt-out of receiving marketing material from us, we may still contact you in relation to its ongoing relationship with you.

If you are a California resident with whom we have an established business relationship, you may have the right under California Civil Code Section 1798.83 to receive free of charge no more than once per calendar year: (i) information identifying any third party(ies) to whom we may have disclosed, within the preceding calendar year, your personal information for that third party's direct marketing purposes; and (ii) a description of the categories of personal information disclosed. To do so, please contact us at support@jaxsta.com stating your specific request and your name, address, email address and phone number. Please allow a minimum of 30 days for a response. This will not prohibit disclosure of information for non-marketing purposes.

How do we use and disclose personal information?

For members or subscribers

The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service or data providers where this is relevant to our services.

For other individuals

If you are a participant in an event, we may disclose your personal information to the applicable venue where this is reasonably necessary for, and relevant to, the delivery of the event. We may use images or audio-visual recordings which identify you for promotional purposes where you would reasonably expect this to occur.

Disclosure to contractors and other service providers

We may disclose information to third parties we engage in order to provide our services or administer our relationships with stakeholders, including shareholders, contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, mail-outs, and market research.

Personal information may also be shared between our related entities or affiliated companies, located in Australia and overseas.

Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.

Use and disclosure for administration and management

We will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:

  • dministering billing and payments and debt recovery;
  • planning, managing, monitoring and evaluating our services;
  • quality improvement activities;
  • statistical analysis and reporting;
  • training staff, contractors and other workers;
  • risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
  • responding to enquiries and complaints regarding our services;
  • verifying the identities of our shareholders and managing our relationships with them;
  • obtaining advice from consultants and other professional advisers; and
  • responding to subpoenas and other legal orders and obligations.

Other uses and disclosures

We may use and disclose your personal information for other purposes explained at the time of collection (such as in a specific privacy collection statement or notice) or otherwise as set out in this Privacy Policy.

Do we disclose your personal information overseas?

We are a global organization and we work with members, subscribers, service providers, sponsors and commercial interests globally. It is likely that your personal information will be disclosed to overseas recipients, including service providers who may handle, process or store your personal information on our behalf.

Our related entities may have operations in countries including the United Kingdom and the United States and other countries.

We generally collect personal information about you in Australia or the jurisdiction in which the related entity you are dealing with is located.

It is likely that your personal information will be transferred outside of the jurisdiction it was collected. We only ever disclose your personal information outside the jurisdiction it was collected where we are permitted to do so under applicable privacy laws. Generally, this means we will take reasonable steps to ensure your personal information is treated securely and in accordance with applicable privacy laws, including, where relevant, by entering into EU standard contractual clauses (or equivalent measures) with the party outside the European Economic Area. The EU standard contractual clauses are available here.

There are circumstances where we may disclose your personal information to an overseas recipient. For example, where you have provided your consent, or we are otherwise permitted to do so under the Australian Privacy Principles or other relevant laws.

Jurisdiction Specific Provisions

Users in the European Economic Area, UK, and Switzerland

Under the General Data Protection Regulation (GDPR) and other applicable laws, users in the European Economic Area (“EEA”), UK, and Switzerland have the right, under certain conditions, to request access to, rectification of, or erasure of their personal information; request restriction of processing; object to processing; withdraw consent from processing; and the right to data portability.

If you are in the EEA, UK and Switzerland and would like to exercise these rights, please email us at support@jaxsta.com pursuant to the ‘Right to Erasure’ section above. Please include the phrase “GDPR Request” in the subject line and provide us with your mailing address and state and country of residence.

We only collect and process personal information about you where it has lawful bases for doing so. The specific legal basis applied to the processing will depend on the context in which the personal information is being processed, including the service used and the type of personal information involved.

We use the following legal bases for processing:

  1. For the performance of a contract. We will process your personal information to fulfill our contractual obligations with you, such as to provide you with access to Our Services, to communicate with you regarding your use of Our Services, and to comply with our Terms and Conditions.
  2. For legitimate interests. We will process your personal information for our legitimate interests or those of others (as long as the processing is not outweighed by your data protection interests). This includes but is not limited to, preventing fraud and other abuse, ensuring the security of our website(s), App(s) and Service, protecting our legal rights and interests, conducting market research and product development, and for marketing purposes.
  3. To comply with legal obligations. We will process your personal information to comply with all applicable laws, regulations, court orders, and government and law enforcement agencies' requests.
  4. Consent. We will process your personal information when you have given us consent to do so, such as when you consent to receive certain communications from us.

If you'd like to withdraw your consent or object to our processing of your personal information, please email us as support@jaxsta.com

If you believe that we have not adequately addressed your concerns or wish to report an alleged infringement of applicable data privacy laws, you may file a complaint with your local supervisory authority.

Part of our business may be based in the United States and it may store, process, and transfer information in and to servers and databases located in the United States. It may also store, process, and transfer information in and to servers in other countries depending on the location of its affiliates and service providers.

If you use our Services outside the United States, including in the EEA, UK, and Switzerland, your information may be transferred to, stored, and processed in the United States. By accessing our Services or otherwise giving us information, you consent to the transfer of information to the United States and other countries outside your country of residence.

We rely on legal bases to transfer information outside of the EEA, UK, and Switzerland. For example, transfers involving personal information of Members located outside the United States are necessary for the performance of the contract between us and our users, as established in our Terms and Conditions. With respect to the processing of information by our service providers on our behalf, we take all necessary steps required under applicable law to ensure that their transfer of information across borders is compliant with applicable law. This may include the use of EU model clauses or ensuring that the recipient is certified under the US-EU Privacy Shield framework.

Users in California

This section provides details about rights California consumers may exercise under the California Consumer Privacy Act (CCPA) and other privacy and data protection laws, if it applies to you or Us. This section may include provisions identified elsewhere in this Privacy Policy and included here with reference to the CCPA.

Under the CCPA, California consumers have the following rights:

Access. A business that collects a consumer's personal information must, at or before the point of collection, inform the consumer as to the categories of personal information to be collected and the purposes for which the categories of personal information shall be used. A business must disclose and deliver the personal information the business collected about the consumer in response to a verifiable consumer request.

Deletion. A business must delete the personal information the business collected about a consumer and direct service providers to delete the consumer's personal information in response to a verifiable consumer request, subject to certain exceptions.

Anti-Discrimination. A business must not discriminate against a consumer who exercises any of the consumer's rights under the CCPA. However, a business may charge different prices or provide a different quality of goods or services if the difference is reasonably related to the value provided to the consumer by the consumer's data and may offer financial incentives to a consumer for the collection, sale, or deletion of personal information on a prior opt-in consent basis.

Opt-Out and Website Requirements. A business that sells consumers' personal information to third parties needs to provide notice to consumers thereof and that consumers have the right to opt-out of the sale of their personal information. If the CCPA applies to a business that business must provide a “Do Not Sell My Personal Information” link on its website homepage that links to a page on its website that enables a consumer to opt-out of the sale of the consumer's personal information.

If you are a California resident and would like to exercise your rights under the CCPA, email us at support@jaxsta.com above. Please specify which privacy right you're exercising in the subject line (for example 'CCPA Opt-Out) and provide us with your mailing address and state of residence.

How can you access or seek correction of your personal information?

You are entitled to access your personal information held by us on request. To request access to your personal information please contact our Privacy Officer using the contact details set out below.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information, we hold about you and letting us know if your personal details change.

If you consider any personal information we hold about you to be inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

hat should you do if you have a complaint about the handling of your personal information?

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.

You may make a complaint about privacy to the Privacy Officer at the contact details set out below.

The Privacy Officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.

If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.

In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.

If you are not satisfied with our response to your complaint, or you consider that we may have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), a complaint may be made to the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted by telephone on 1300 363 992 or by using the contact details on the website www.oaic.gov.au.

If you are outside of Australia, you may wish to take your complaint up with the local data protection authority in your jurisdiction. For example, if you are based in the United Kingdom, this is the UK Information Commissioner's Office.

Children

Our websites are not meant for children. By visiting our website(s) or using our services in any way, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use the website.

We will not knowingly collect any personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

No Spam, Spyware or Spoofing

You are prohibited from engaging in spam, spyware or spoofing type activities, regardless of whether directed towards us or other users of our service or the services of related entities.

You must not use the Service or it's communication tools to send, upload or distribute spam, viruses or malicious, illegal or prohibited content to the Service or otherwise send content that would breach our Terms of Service or this Privacy Policy.

You are not permitted to use personal information of other users without the written consent of that user.

We may (or we may engage a third-party service provider to) take steps to scan and filter messages to check for spam, viruses, phishing attacks and other malicious activity or unlawful or content prohibited by this Privacy Policy and our Terms of Service.

To report spam, spyware or spoof activities to us, email us at support@jaxsta.com

Right to Erasure

If you have consented to our processing of your personal information, you have the right to withdraw, at any time, any consent that you have previously given to us for use of your personal information. In certain circumstances even if you withdraw your consent, we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations.

To make a request to exercise any of these rights (where applicable) in relation to your personal information, please contact us using the contact details below. You have the right to have your personal information collected by us erased without undue delay, but you may not be permitted to continue to use our services.

You have the right to have your personal information collected by us erased without undue delay, but you may not be permitted to continue to use our services.

We have an obligation to erase your personal data without undue delay in the following circumstances:

  • The personal data are no longer required for the purposes for which they were collected;
  • You withdraw your consent; or
  • For the purposes of compliance with a legal obligation(s).

We shall, upon your request, take reasonable steps to erase any personal data made public or provided to third parties for processing.

How changes are made to this privacy policy?

We may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes. We also try to let you know about major changes to our Privacy Policy (for example by putting a notice up on our website). This Privacy Policy may be translated into languages other than English. If there is a discrepancy between the English language version and any translated version of this Privacy Policy, the English language version will prevail.

Contact Us

If you have a question regarding this Privacy Policy or you would like to make a complaint, please contact us at support@jaxsta.com